3.6 - Managing Change
3.6.1 - Causes and Effects of Change
a) Causes of change:
a) Causes of change:
- changes in organisational size
- poor business performance
- new ownership
- transformational leadership
- the market and other external factors (PESTLE)
- competitiveness
- productivity
- financial performance
- stakeholders
3.6.2 - Key Factors in Change
a) Organisational culture b) Size of organisation c) Time/speed of change d) Managing resistance to change |
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3.6.3 - Scenario Planning
a) Identifying key risks through risk assessment
a) Identifying key risks through risk assessment
- natural disasters
- IT systems failure
- loss of key staff
- business continuity
- succession planning